![]() ![]() You may still have game time depending on your remaining days left in your billing cycle. Note that this will NOT cancel your recurring game time.Ħ) To confirm the cancellation status of your subscription/retainers, check under ‘Service Account Status’. Select ‘Cancel Subscription’to cancel the retainer services. Select ‘Next’ to complete the process.ĥ) If you have any paid retainers, they can be cancelled under ‘Miscellaneous Options’ -> ‘Retainer Service’. Select‘Reactivate’ to complete the process.Ħ) You can check the status of your reactivated Options by going back to the Options List and under ‘Options Cancelled/To Be Cancelled’, your reactivated Options will show as ‘Recurring’.ģ) Select ‘Your Account’ or ‘Manage Service Options’.Ĥ) Under ‘Service Account Status’, select ‘Cancel Subscription’ to cancel your recurring game time. Read the terms and confirm the reactivation of the Options by selecting ‘Next’.ĥ) Confirm your payment method and contract period. If you wish to reactivate specific Options, select ‘Options List’.Ĥ) Under ‘Options Cancelled/To Be Cancelled’, check the Options you wish to reactivate and select ‘Reactivate’. If the service account itself is cancelled, it can be reactivated by selecting ‘Reactivate Service’. ![]() How to reactivate automatically continuous optionsģ) Check the Service Account where the Options you want to reactivate are located. Read the terms and confirm the cancellation of the Options by selecting ‘Next’.ĥ) You can check the status of your cancelled Options by going back to the Options List and under ‘Options Cancelled/To Be Cancelled’, your cancelled Options will show as ‘To be Cancelled/Cancelled’ depending on the end date of your billing cycle. If you wish to cancel specific options, select ‘Options List’.Ĥ) Under ‘Options Cancelled/To Be Cancelled’, check the Options you wish to cancel and select ‘Cancel’. If you select ‘Cancel Service’, this will cancel everything under the Service Account. Select "Software Authenticator (Google Authenticator, Microsoft Authenticator, etc.How to cancel automatically continuous optionsġ) Log into the SQUARE ENIX Account Management System.Ģ) Select ‘PlayOnline/Final Fantasy XI Service Accounts’.ģ) Check the Service Account where the options you want to cancel are located. ![]() Square Enix Account Management System and proceed to the One-time Password page. To remove the Software Authenticator, log into the Changing or Upgrading Smartphonesīefore changing our upgrading your smartphone, the Software Authenticator must be removed from yourĪccount then re-registered using your new device. Learn more about the Emergency Removal Password. In this situation, usersĬan make use of the Emergency Removal Password feature to remove the Software Authenticator You will be unable to log into Square Enix account-related services. If you change, upgrade, or lose your smartphone, or if it becomes inoperable for any reason, When logging in, you will now be prompted to enter your username, password, and a one-time password When launching the app, a 6-digit number will be displayed. Enter the 6-digit code that appears in the Microsoft Authenticator app to complete registration. You will be prompted to enter a one-time password.Enter your Square Enix account ID in the "Account name" field, and the authentication key displayed on the Square Enix Account Management page in the "Secret key" field, then select "Finish.".At the bottom of the screen, select "Or Enter Code Manually.".Select "Other (Google, Facebook, etc.).".After launching the app, select "Skip" if prompted to connect to a Microsoft account.Registration for Microsoft Authenticator (Authentication Key Entry) Registration for Microsoft Authenticator (Reading QR Codes) Once registered to the app, select "Next" on the Square Enix Account Management page.Enter your Square Enix account ID in the "Account" field, and the authentication key displayed on the Square Enix Account Management page in the "Key" field, then select "Time based" and press "Add".After launching the app, select "Enter a setup key.".On the Square Enix Account Management page, select "Unable to Scan QR Code.".Registration for Google Authenticator (Authentication Key Entry) Enter the 6-digit code that appears in the Google Authenticator app to complete registration. When the scan is complete, select "Next" on the Square Enix Account Management page.Using your smartphone's camera, scan the QR code displayed on the Square Enix Account Management page.After launching the app, select "Scan a QR Code.".Registration for Google Authenticator (Reading QR Codes) Reading the code, as well as the entry of authentication keys, may differ depending on your choice of app and smartphone operating system. Follow the on-screen instructions to read the QR code on your smartphone. ![]()
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